Challenges Faced by Teachers in Diverse Classrooms

What is the first thing that comes to mind when you hear the word ‘diversity’?

Most people will come up with a variety of answers, which may include race, gender, economic background or even neurodiversity. As educators, we must first be able to recognize diversity when we see it (which isn’t always obvious), and then work to both embrace it and manage the challenges posed by it. Classrooms are becoming more and more diverse as international travel and the ability to work overseas become easier, migration increases, and neurodiversity becomes easier to diagnose. The cost of living crisis has also hit schools hard, and we are seeing more children coming to class without the tech tools that some of their more affluent peers may have, or even basic essentials such as stationary.

Today, I’ve invited Kiara Miller from The Speakingnerd to share her ideas on how teachers can respond to the unique challanges present within diverse classrooms.

This blog post has been beautifully illustrated by Pop Sutthiya Lertyongphati

Accompanying podcast episode:

Diversity is a growing reality of the modern world. Whether it’s in the education sector, communities, the workplace, or political realm, the age of diversity is here to stay. Diversity generally refers to the state of varying dimensions.

Diversity commonly captures the differences among people (i.e. culturally, politically, socially, and religion-wise among other aspects). Diversity also takes into consideration age, social background, ethnicity, nationality, sexual orientation, race, and belief differences among people. Like in any other area of life, diversity in education presents administrators with both opportunities and challenges.

Diversity in the classroom is an excellent avenue for teaching the immensity of the world we live in. When students are introduced to the vastness of the world we live in, they learn to embrace differences at the personal, regional, national, and global levels. They also attain better insights and skills.

Diversity in the classroom can exist due to varying intellectual abilities or learning disabilities, interpersonal or social skills, beliefs, and language differences. Diversity in educational institutions, including universities, isn’t a myth due to a range of factors like globalization, technological advancements, and scalability goals.

However, despite the fact that the world is now a global village, diversity presents a range of issues. Within classrooms, diversity cultivates several challenges for teachers, and these include the following:

#1: Complex disciplinary issues

Diversity in the classroom can cultivate a new set of disciplinary issues. Their complexity can also exacerbate due to equality and inclusion problems in the educational institution, or even the fixed-mindset nature of school leadership. Some teachers may find it difficult to manage learners of diverse backgrounds, gender, religion, and different languages.

It can significantly worsen behavioral issues and also lead to teacher burnout. In situations like this, teachers who lack emotional intelligence and professional agility may find it hard to prevent and control disciplinary issues.

Leaders, on the other hand, must check their leadership styles in order to exercise authority as per the extent of diversity. There are different leadership theories and understanding plus assessing their efficacy can help teachers manage diversity effectively. The most common disciplinary issues in a diverse classroom may be aggression, bullying, disrespect, and defiance.

In these situations, teachers need to exercise excellent overall behaviour management skills and communicate regularly with heads of phase, line managers, senior leadership, school counsellors and even parents to gather information and respond appropriately to what may turn out to be a range of evolving scenarios.

#2: Communication and language issues

With the fact that students may come from different backgrounds and nationalities, there may be a language barrier. It may be difficult for teachers to communicate with students from other regions or nations. With such communication inefficiencies, it becomes difficult for students to understand the concepts in the classroom.

It will also require a teacher to leverage creative teaching strategies that can help learners comprehend material better. On the other hand, foreign students may find it hard to communicate their needs or attain the help they need. This can trigger feelings of loneliness and depression in students.

#3: Observance of holidays

Diversity in a classroom requires a proper approach to inclusion. Failure can trigger feelings of injustice and poor conduct among students. This means that the institution must ensure they celebrate cultural and belief differences.  For example, it must recognize official public holidays like Christmas, Independence Day and others. This helps to prevent student outrage.   

#4: Teamwork and collaboration difficulties

Diversity in the classroom also impacts teamwork and collaboration. Differences among students can either help them learn how to collaborate or they can prevent them from working together. This can present complications in teaching such students as they may not be willing to interact with others in order to attain new insights. In this case, students become highly teacher dependent. In the long run, it increases pressure on the teacher’s side.

#5: Individual differences

Diversity in the classroom can increase the likelihood of individual differences. Students may fail to recognize and respect each other due to their race, culture, or ethnic orientation. Such differences can affect communication and collaboration in a classroom. It may also prevent students from conducting group assignments or collaborating during extra co-curricular activities. This can hinder progress and academic achievement.

Managing Diversity in the Classroom

Diverse classrooms require a unique art of classroom management whether at K-12, college, or vocational level. Diversity challenges are surely predicted to increase and their management may prove difficult in case educators aren’t professionally trained in this area. A lack of professional experience in managing diverse classroom environments can increase behavioral issues and also affect students’ academic performance.  

Diversity management in classrooms requires a range of guidelines to be set and followed. First and foremost, the educational institution must be open to equality and inclusion. Equality and inclusion in educational institutes are fundamental for creating a positive learning environment

Generally, an environment that can help students learn, share ideas, collaborate and cultivate quality networks is the goal. Additionally, there should be programs to help students learn the common language to improve communication. That should be emphasized before joining an educational institution or within the first few months of commencement.

Besides that, there should be no partiality or favoritism. School rules and policies must apply to all students to ensure respect for all cultures and individuals. With this, chances of disciplinary issues will be reduced and teachers will be able to manage classrooms better.

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Proactive vs. Reactive Classroom Management: 3 Simple but Powerful Tips Guaranteed to Improve Your ESL Classroom Management 

Good teaching is built upon the foundations of effective classroom management. Most teachers recognise this, and I believe that’s why my 2015 book, The Quick Guide to Classroom Management, became an award-winning bestseller within a very short timeframe. We know that order must be maintained in the classroom for deep learning to take place, but how do we maintain that order in a way that is not confrontational, or stifling, for our students?

Thankfully, we have the wise words and fresh perspective of a great expert to guide us today. I’ve invited Mitch Metzger from Destination TEFL, Bangkok, to share his top tips for using proactive and reactive classroom management strategies with our students.

This blog post has been beautifully illustrated by Pop Sutthiya Lertyongphati

Let’s face it, classroom management is the hardest part about teaching abroad.

Managing a classroom in ANY country is an immense challenge. It requires emotional intelligence and a deep understanding of human behavior. It involves aspects of psychology, educational pedagogy, and even philosophy.

Managing a classroom abroad means doing all of this on TOP of the fact that your students don’t speak your language!

ESL classroom management is a unique and, honestly, daunting challenge. Even with all of the right books and the best TEFL training, it can still take years to truly master managing student behavior. 

But there are simple mindset and habit changes you can make that will immediately improve your ability to manage a classroom abroad. Mastery may take years, but applying what you learn in this post can have you managing like a pro in a matter of weeks. 

ESL classroom management is a challenge, but it’s also an incredible opportunity. An opportunity to improve your EQ. An opportunity to become an expert at body language and non-verbal communication. An opportunity to learn transferable professional, personal, and leadership skills that will change your life even once you move on from the classroom.

Studies have also shown that these skills in teachers have a direct and significant impact on student achievement. At the end of the day, it’s all about our students. 

Working to change their lives is what truly changes our lives.  

So grab a notepad and pen (or, let’s be real, your phone), and let’s dive into some strategies that will put you on the path to classroom management mastery!

What is Classroom Management, actually?

Before we get into the secret sauce, it’s essential to first understand what we’re actually talking about when we say “classroom management”.

Because it’s not what most people think it is.

For many people, those words elicit memories of teachers yelling, sending kids out of the room, and otherwise strictly enforcing a set of rules “because I said so”. 

Think about it, how did most of your teachers enforce classroom rules when you were growing up? Yeah, ours too…

Unfortunately, monkey see monkey do and we’re just really smart monkeys. Many of us, myself included early on in my career, fall back on the same disciplinary tactics of our teachers. 

But that’s not what classroom management is supposed to be. At least, not great classroom management!

Great classroom management is about getting the most out of your students. Creating a safe space where they can make mistakes and try again. Developing deep bonds and trust with your students. Helping them to create a better vision for their own futures.

Most of all, it means being a true role model. We can’t expect students to do as we say and not as we do. After all, did we when we were young?

So how can we change the paradigm of classroom management? Good question, probably a bit too big to be solved in a single blog post (I smell a series). However, there is one simple shift that can make an immense difference.

Simple, but not necessarily easy.

Proactive vs. Reactive Classroom Management

Understanding (and actually creating habits around) proactive versus reactive classroom management strategies seems like a small change. However, it will forever change the way you manage your classroom, especially while teaching English abroad.

The difference is in the fundamental approach you take to potential issues in your classroom.

Reactive strategies involve solving problems that have already occurred. Disciplining “bad” behavior, what most people think of when they hear classroom management, falls into this category.

Proactive strategies are about anticipating potential problems and putting systems in place to prevent them from happening in the first place.

I like to say reactive strategies are putting out the fire. Proactive strategies are not putting a candle near the drapes.

After all, an ounce of prevention is worth a pound of cure.

This is all nice in theory, but what do these different approaches look like in practice? What are some concrete strategies you can actually use in the classroom?

Reactive Classroom Management

Let’s start with reactive management behaviors. Now this isn’t necessarily “what not to do” (though some of these definitely fall into this category). Problems will inevitably arise in the classroom, and sometimes you’ll need to ‘react’.

However, these should be more of a last resort. Only leaning on these strategies, or using the wrong reactive strategies, is where problems can arise.

So, let’s look at various reactive strategies and see which might be effective and which should be left behind.

Reactive strategies to avoid

Some habits you’ll want to be careful to NOT get into include:

  • Yelling at students
  • Using shame as a discipline strategy (easier to fall into than it sounds)
  • Removing students from the classroom
  • Getting emotional or visibly frustrated
  • Not checking your biases

Expecting compliance

One thing we always train our teachers to take special note of is this: You can’t expect immediate compliance.

The truth is, respect and trust have to be earned. It doesn’t matter if the people you’re leading are 50 years old or five, you have to do the work to earn their buy-in. 

Too many teachers expect their students to immediately listen to everything they say and get distraught or upset when that doesn’t happen.

Available at Amazon, Barnes & Noble and all good retailers.

But students are people too, and we don’t particularly like taking orders from people we barely know and trust. Right?

Effective reactive strategies

Like we said, problems in the classroom are inevitable. Occasionally you’re going to have to put out some fires (hopefully not literally), so it helps to have a good extinguisher. 

Some effective strategies include:

  • Practicing patience and empathy, even in stressful situations
  • Having a word or action that refocuses attention on you (e.g., clapping patterns, short phrases, etc.) 
  • Keeping other students busy with a task while addressing issues
  • Having a calming space in the classroom students can go to when feeling overwhelmed.
    • This is NOT a timeout. It should be a comfortable space (seating, plants, maybe even a little fountain) students want to go to, you just have to train them on when they can be there.
  • Listening to both sides of every story
  • Explaining why rules are being enforced 
  • Teaching calming breathing techniques

Adding these strategies to your teacher tool belt will help you solve problems whenever they occur.

Proactive Classroom Management

Now time for the real secret sauce! Proactive classroom management strategies will completely change your classroom when done right.

So let’s learn how to do them right!

Here are 3 simple strategies to prevent problems from arising in the first place.

#1 – Be completely prepared for EVERY class

Let’s be real, it can be tough to prepare 20+ engaging classes per week. As a teacher, it’s easy to slide into a bad habit of not fully preparing for every class.

Whether this is just teaching straight out of the book, or over-relying on worksheets from the internet, underprepared classes are the top culprit for why students misbehave in the first place. We know that young learners (and hell, even people our age) have short attention spans. So it shouldn’t come as a surprise that if students aren’t engaged consistently throughout the lesson they’ll lose focus, and this inevitably leads to classroom behavior issues.

So put in the groundwork and prep your lessons.

Work to make them physically and intellectually engaging. Challenge your students. Find ways to make the material relevant to their lives. And most importantly, have all of your lessons fully resourced and ready to go.

Another pro tip here is to work on your transitions. Any ‘gap’ in the lesson is an opportunity for students to potentially misbehave, so filling those gaps ensures students don’t veer off track.

This tip isn’t really fun, because it requires a bit more work on your part. But a bit more work in the preparation will pay off immensely in the form of better lessons, stronger relationships with your students, and better mental health. After all, nothing is more taxing than an ‘out of control’ classroom.

#2 – Get to know your students

This seems like a given, but you’d be shocked (and appalled) at the number of ESL teachers who don’t even bother to learn all of their students’ names.

In their defense (kind of), I’ve had jobs where I have taught hundreds of students. It can be tough to learn that many names, let alone get to know them all.

Yet too many teachers lean on that excuse as a reason not to really get to know their students at all. They spend all of their time in the ‘teachers’ lounge’, or only interact with their students for the 55 minutes of English class each day.

The truth is, though, there is NO better classroom management strategy than strong bonds with your students. If they trust you, if they respect you, if they like you, they will listen to you.

So what can you actually do to bond with your students?

  • Get a class roster, make name cards, or employ other strategies to learn their names
  • ASK them about their interests, and talk about yours
  • Eat lunch with them or play with them at recess from time to time
  • Come to school a bit early, or do your grading at school and leave a bit late
    • This doesn’t have to be too much, maybe 15 minutes. But you can get a lot of informal facetime with your students in those quiet little moments before or after school.
  • Learn a bit of their language (and practice where they can see you!)

If you follow these simple tips you’ll be amazed at how quickly you can get to know your students!

#3 – Let the students make the rules

I know, it sounds crazy. But hear us out…

Letting your students make the rules can be a powerful technique when it comes to actually enforcing the rules. Think about it: aren’t you more likely to follow rules you come up with yourself? 

People naturally don’t like being told what to do, so if you give the students the power to decide what rules are fair then they’re much more likely to follow through.

It also makes it way easier for you to enforce the rules. Instead of saying “do this because I said so” you get to fall back on “Hey, these aren’t even my rules. YOU came up with these!”. Trust me, the latter is far superior.

Now, you’ll have to steer the conversation a bit to make sure some essential rules are hit. But this can be as easy as one or two leading questions. “Is it a good idea to talk if the teacher is talking?”

In the ESL classroom, you may also need the help of a co-teacher that speaks the students’ native language. It doesn’t take a really high level of English to make some of these rules, but if your students are at a lower level it’ll be good to have someone there to help formulate their thoughts if they don’t have the vocab for it. 

The final proactive management tip

To wrap things up, I want to leave you with one more proactive tip.

Take care of YOURSELF! 

Yes, proper self-care and work life balance is absolutely essential for classroom management. If you’re overwhelmed or burnt out, it will inevitably impact your students. Energy is contagious, and as the leader you are the conduit for the classes’ energy. This makes it important to learn to control your own energy.

So meditate, journal, go for walks, do yoga, eat healthy, travel on the weekends, pursue hobbies that interest you. Set up good, sustainable systems for work life balance. Grow in areas you feel are important for your life. The best teachers by FAR are happy teachers (not an opinion, studies show this to be true), so be sure to do things that make you happy.

If you do that, then teaching itself will become one of those things!

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The Role of ChatGPT and AI in Education: A Guide for Teachers and Schools

An article by Richard James Rogers, award-winning author of The Quick Guide to Classroom Management: 45 Secrets That All High School Teachers Need to Know and The Power of Praise: Empowering Students Through Positive Feedback

This blog post has been beautifully illustrated by Pop Sutthiya Lertyongphati

Updated: 7th February 2023As this is an evolving topic, this blog post shall be updated regularly in order to make the content relevant for teachers and schools.

Accompanying podcast episode:

You’ve probably already been swept up by the huge (and sudden) tidal wave of hysteria that has been generated by OpenAI’s latest product: ChatGPT.

From writing computer programs to producing beautifully formatted English and SAT essays, to answering Mathematics IGCSE examination questions – ChatGPT seems to be the digital guru we’ve all been waiting for, and big tech companies have been attempting to create, for decades.

You could almost say “Chat’s one small step for RAM, one giant leap for mankind!”

Whilst a witty pun like this is enough to break the ice and get a few giggles at your next Teach Meet (perhaps), it won’t be enough to calm the nerves of many who have suddenly realised that we have a major problem on our hands.

ChatGPT has hit educators globally with thunderclap surprise and is causing a lot of panic – and for good reason. In terms of updating Academic Integrity policies, schools will now have to go right back to the drawing board and devise intelligent solutions to a wide array of complex challenges that ChatGPT will pose. Another key consideration for all educational institutions will be how to figure out their position on AI, and which teaching practices to use, as these systems and tools evolve.

So, if you’re one of the many educators out there who is considering how ChatGPT will affect your teaching, then here are some interesting thoughts and resources: 

#1: Maths teachers

Mathematics teachers – you think this will not affect you? Well think again – ChatGPT can achieve a Level 5 in a Mathematics IB Diploma SL AA examination. Check out the link and see the attachment!

#2: Cognitive offloading

The first rule with any new technology is to educate students regarding its use and to reveal what is ethically and academically acceptable (as they say the genie cannot be put back in the bottle so banning does not work). Is ChatGPT just another ‘cognitive offloading’ tool like spellcheck, Grammarly, or Amazon Polly, or is it much more than that? Read this good overview piece by Larry Ferlazzo at EdWeek to find out more.

#3: Plagiarism software cannot detect it quite yet 

However, Turnitin is developing a tool and there is a beta version out there – so maybe try using this tool to comb through your latest essays from students if they have been typed: you may be surprised with what you find out!

OpenAI have just recently created a kind of ChatGPT detector – to check if an assignment has been artificially generated – but even they themselves say that it’s nowhere near perfect: only 26% accurate! OpenAI recommend using their plagiarism detector, along with other software (like the tool from TurnItIn) to get a good, overall picture of just how much bot-generated text is present within a piece of work.

What if it catches a student who has used ChatGPT partially? Is this acceptable?

#4: Have a go yourself.

A colleague of mine used it in class with students on an IB Digital Society essay and he reported that it was interesting to examine and use the results. It writes pretty good TOK (Theory of Knowledge) essays based on last year’s prompts, for instance. However, it does have many limitations and I believe it’s important to discuss these with students. I do think the TOK assessment, and other essay-based coursework, will have to radically change over the next few years. It wouldn’t surprise me if we see a shift in schools towards more internal assessment methods like group/individual presentations and practical work.

#5: Should we be concerned about students using it?

Well, some universities are already changing their assessments. Will big exam boards like Pearson, the International Baccalaureate, AQA and others be as quick to follow?

#6:  ChatGPT is just the beginning

As schools continue to set essay assignments (as per current requirements) I recommend using a new tool called Elicit which can help students with searching and ranking sources alongside improving the quality of their research questions. This is a great introduction to the Extended Essay for IB, for example. A list of the many other tools out there can be found at this link – Future Tools – Find The Exact AI Tool For Your Needs.

In addition to the current disruption already caused by ChatGPT, Google (of course) are planning to stamp their feet and make their mark very soon. The AI arms’ race is on, and Google’s offering is a system called Bard – so advanced that its predecessor, LaMBDA, was controversially described as being “sentient” by its developer.

Will we see the day when self-aware AI systems are given the same rights and responsibilities as people? In LaMBDA’s case, the system described feeling “happy or sad at times” and reported having a deep fear of being switched off – a fate comparable to being killed, in its ‘opinion’.

#7: Chat Prompts

Would you like some nifty chat prompts to play with? See the pdf attachment below – note Nick Cave has been getting very annoyed at all the songs written in his voice! It can also write a decent lesson plan for you if you so wish.

#8: Extra resources

Finally, a great overview here, and attachments below.

Special Thanks

Special thanks to Jeremie Tisseau, CEO of Morphosis Holdings Co. Ltd., for acting as my ‘go-to consultant’ and for sharing his expertise on all things ChatGPT and AI with me. Your input has allowed this blog post to remain relevant, useful, topical and accurate.

Useful PDF Resources

See below. Just click on the ‘download’ buttons to save these pdfs.

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